Important Update: Change in Policy Administration  

Effective June 1, 2026, Zurich has partnered with Via Management Solutions LLC, a licensed third-party administrator with over 60 years of experience. Via Management Solutions will manage administrative services for Zurich policies, including policyholder support, premium collection, and benefit payments.  

For questions, customer service, or to report a claim, please contact:  

  • Zurich American Life Insurance Company 
  • Administrative Office 
  • PO Box 1010 
  • Frankfort, KY 40602-1010 
  • Phone: 877.758.9333 
  • Email: pservices@viamgt.com